SMS Policy

Effective Date: January 2025

 

SMS Privacy Policy

 

Introduction

 

Your privacy is important to us. This SMS Privacy Policy explains how we collect, use, and protect the information you provide when you opt-in to receive text messages from us.

 

Information We Collect

 

When you subscribe to our text messaging service, we may collect the following information:

  • Your mobile phone number
  • Your name (if provided)
  • Any additional information you voluntarily provide


How We Use Your Information

 

We use the information we collect to:

  • Send you text messages regarding our services, promotions, and updates
  • Respond to your inquiries and provide customer support
  • Improve our services and communications


Sharing Your Information

 

We do not sell, trade, or transfer your personal information to outside parties, except in the following cases:

  • With trusted third-party service providers who assist us in operating our services, provided they agree to keep your information confidential
  • When required by law or to protect our legal rights, property, or safety
  • No mobile information will be shared or collected with third parties/affiliates for marketing/promotional purposes.


Your Choices

 

You may opt out of receiving text messages from us at any time by replying "STOP" to any message you receive. You may also contact us directly to request removal from our text message list.

 

Security

 

We implement security measures to safeguard your personal information. However, no method of electronic transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

 

Changes to This Policy

 

We may update this SMS Privacy Policy periodically. Any changes will be posted on our website along with the updated effective date.

 

 

SMS Terms of Service

Thank you for participating in Friendly Chevrolet's SMS Messaging Program. This program is designed to enhance communication between consumers Friendly Chevrolet and Friendly Chevrolet dealership partners, providing information about the availability and purchase of new and used vehicles. By opting in, you consent to receive SMS text messages at the mobile phone number you provide regarding offers, promotions, and other relevant updates.

How to Opt In

You may opt in to receive SMS messages by:

  • Entering your mobile phone number on a website form
  • Purchasing products or services from Friendly Chevrolet or its dealership partners


How to Opt Out

You may unsubscribe from the SMS Messaging Program at any time by:

  • Contacting the dealership(s) with whom you are communicating and asking them to STOP the SMS Messaging Program.
  • Emailing smsprivacy@friendlychevrolet.com to request removal including the word STOP on your reply to cancel the SMS Messaging Program.

If you choose to rejoin the program, simply opt in again as you did initially.

Support & Assistance

For questions or assistance:


Important Disclosures

  • Participation in this program is not a condition of purchasing any product or service.
  • By opting in, you consent to Friendly Chevrolet and its dealership partners using an automated system to send SMS messages, including pre-recorded messages.
  • Message and data rates may apply. Please check your carrier's pricing plan for applicable charges.
  • Carriers are not responsible for delayed or undelivered messages.


Legal Considerations

By participating, you irrevocably waive any right to serve as a representative plaintiff or class member in any lawsuit, arbitration, or other proceeding against Friendly Chevrolet or its dealership partners related to the SMS Messaging Program.

Your participation is subject to these terms and the Friendly Chevrolet Privacy Policy.